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Our shipping rates are calculated according to the items you order.
All orders are shipped within 4 working days. If you have not received an order within 10 days, please notify us by email at: email address
Refund and Returns
Your satisfaction is our first priority at ultimatecakegroup.com.au. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.
To return to:
Ultimate Cake Group
Po Box 2047
Email : email@example.com
And also include the following information: